Refund Policy

Orders

Orders placed through SITE will be fulfilled by one of our network of participating TICKET SELLERS. Contact information for the TICKET SELLER who fulfills USER's order (hereinafter known as "FULFILLER") may be provided to USER at SITEs discretion.

All Sales Are Final

Since tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges or cancellations. If an event is postponed or rescheduled, tickets will be honored for the rescheduled date. New tickets will not need to be issued. If an event is cancelled without a rescheduled date, the FULFILLER may be contacted for a refund. The FULFILLER may require the USER to return the supplied tickets at USER's expense before receiving any refund USER is entitled to due to cancellation. FanRetreat.com is not responsible for providing or securing this refund for USER. Any shipping and handling charges are not refundable. Refunds will be processed in the same currency as the original order. Conversion charges, including though not exhaustive of the ones issued by USER'S bank, if any, are not covered by FanRetreat.com or FULFILLER. Neither FanRetreat.com nor the FULFILLER will issue exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets. When USER receives tickets, USER should keep them in a safe place. Please note that direct sunlight or heat may damage tickets.